Life Health Education

All businesses , small or large, that serves the public, must be aware of the customer’s overall impressions. This means anything from the first greeting when they walk in, to the state of the public washroom facilities. If you allowed your customers to rate the cleanliness, appearance, and general condition of your restrooms, how do you feel you would fare?

Well maintained restrooms in your business can make a lasting, upbeat impression on customers and visitors. Many business surveys say , washroom condition is a main cause of customer dissatisfaction . If your restrooms old and worn, spruce them up. Replace that old rusty paper towel dispenser with an elegant looking Bobrick paper towel dispenser.

Everything can be perfect in your facility, but an offensive bathroom experience can alter visitors impressions in a blink of an eye. Less-than-pleasing odors, crowded conditions, broken or worn out accessories, or overall clutter are problems, but you have the ability to turn the experience into a positive one.

If customers feel good about the cleanliness of the restroom, they’re much more inclined to stay longer to consider purchasing your goods and services now, and to return in the future. Customers lost because of a low class bathroom is a customer that may never be back. Whereas, having a clean and inviting washroom can bring repeat customers to you, as they’ll associate your business with that pleasing feeling.

Public bathrooms sometimes are notoriously drab, boring and cold. Businesses, that have public restrooms, should consider decorating their washroom so that it is calm and pleasing, and gives customers an overall pleasant experience. Here is an example of how decorating can improve the atmosphere of a public washroom.

One of the biggest improvements you can make while redecorating a public washroom is to consider some different lighting. Public bathrooms most always have bright, utilitarian fluorescent lighting. Fluorescent lighting is economical but not very soothing. Remedy the problem by adding more lighting for a classier appearance. You could install sconces on the walls or even an attractive table with a nice lamp on it to offset the brightness from the overhead fluorescent fixtures.

With the current downturn of the economy many businesses are trying to lower overhead, but the cutbacks should not be on items like keeping the public restroom in an appealing state. The minute savings that result from disregarding your restrooms are not worth offending your customers.

The washroom accommodations and accessories should always be attractive and in perfect condition. A Bobrick soap dispenser or a Bobrick paper towel dispenser can be a nice addition to almost any bathroom. The automatic hand dryer, even the toilet paper holder, though, a small thing, can cement someone’s opinion concerning a washroom, and the business owners providing it.

Ever wonder why Around since 1906 Bobrick is the largest supplier of commerical washroom accessories. Replace your worn out paper towel dispenser with an attractive Bobrick paper towel dispenser and see why! Also published at Better Customer Relations Can Start With A Good Public Washroom Experience.